Overview

This live event takes place Friday, December 11, 10 am-12 pm EST (7 am-9 am PST).

This live webinar equips mental health professionals with practical knowledge and business tools needed to launch and grow a telehealth private practice. Participants explore business formation, HIPAA compliance, telehealth platform selection, insurance credentialing, billing and reimbursement, hiring and onboarding clinicians, workforce management, financial performance metrics, risk management, and long-term practice sustainability. Through examples and case studies, learners will review key legal, operational, and compliance considerations for developing, managing, and scaling a telehealth practice.  

   

Education Category: Webinars
Release Date: 10/15/2026
Expiration Date: 12/20/2026

Table of Contents

  1. INTRODUCTION
  2. WEBINAR
  3. SLIDES
  4. Works Cited

Audience

This live webinar is designed for mental health professionals seeking to establish, manage, or expand a telehealth private practice or group practice.

Accreditations & Approvals

NetCE has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6361. Programs that do not qualify for NBCC credit are clearly identified. NetCE is solely responsible for all aspects of the programs. As a Jointly Accredited Organization, NetCE is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. NetCE is accredited by the International Accreditors for Continuing Education and Training (IACET). NetCE complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, NetCE is authorized to issue the IACET CEU. NetCE is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0021. This course is considered live online by the New York State Board of Mental Health Counseling. NetCE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0033. This course is considered live online, as defined by the New York State Board for Social Work. Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules. NetCE is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists. #MFT-0015. This course is considered live online by the New York State Board of Marriage and Family Therapy. NetCE is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0240. This course is considered live online by the New York State Board for Psychology.

Designations of Credit

NetCE designates this live event activity for 2 continuing education clock hours. NetCE designates this live event continuing education activity for 2 NBCC clock hour(s). Social workers participating in this intermediate to advanced course will receive 2 Non-Clinical continuing education clock hours. NetCE is authorized by IACET to offer 0.2 CEU(s) for this program. NetCE designates this live continuing education activity for 2 credit(s).

Individual State Behavioral Health Approvals

In addition to states that accept ASWB, NetCE is approved as a provider of continuing education by the following state boards: Alabama State Board of Social Work Examiners, Provider #0515; Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling, CE Broker Provider #50-2405; Illinois Division of Professional Regulation for Social Workers, License #159.001094; Illinois Division of Professional Regulation for Licensed Professional and Clinical Counselors, License #197.000185; Illinois Division of Professional Regulation for Marriage and Family Therapists, License #168.000190;

Course Objective

The purpose of this course is to enhance learners' knowledge and skills in legal compliance, business operations, workforce management, financial oversight, and risk mitigation to support the successful development and sustainable growth of a telehealth private practice.

Learning Objectives

Upon completion of this course, you should be able to:

  1. Identify the steps required to establish a telehealth private practice legally and operationally.
  2. Differentiate between Type 1 and Type 2 NPIs and describe the insurance credentialing process for telehealth and group practice settings.
  3. Distinguish between W-2 employee and 1099 contractor classifications and identify core hiring, due diligence, onboarding, supervision, and retention considerations.
  4. Identify operational, financial, compliance, leadership, and burnout-prevention strategies for sustaining and scaling a telehealth group practice.

Faculty

Samantha Silverman, LCSW, specializes in Post-Traumatic Growth. She is the owner of Silver Linings Mental Health, an independently owned group counseling practice, located in Colorado, focusing on trauma informed care. After she survived the 9/11 terrorist attacks in the World Trade Center, she worked for a decade with Holocaust Survivors. She is currently focusing on writing a book detailing her perseverance after the attacks as well as building the Silver Linings Institute, an online educational platform aimed at helping individuals achieve growth and resiliency after trauma.

Faculty Disclosure

Contributing faculty, Samantha Silverman, LCSW, has disclosed no relevant financial relationship with any product manufacturer or service provider mentioned.

Division Planner

Alice Yick Flanagan, PhD, MSW

Division Planner Disclosure

The division planner has disclosed no relevant financial relationship with any product manufacturer or service provider mentioned.

Director of Development and Academic Affairs

Sarah Campbell

Director Disclosure Statement

The Director of Development and Academic Affairs has disclosed no relevant financial relationship with any product manufacturer or service provider mentioned.

About the Sponsor

The purpose of NetCE is to provide challenging curricula to assist healthcare professionals to raise their levels of expertise while fulfilling their continuing education requirements, thereby improving the quality of healthcare.

Our contributing faculty members have taken care to ensure that the information and recommendations are accurate and compatible with the standards generally accepted at the time of publication. The publisher disclaims any liability, loss or damage incurred as a consequence, directly or indirectly, of the use and application of any of the contents. Participants are cautioned about the potential risk of using limited knowledge when integrating new techniques into practice.

Disclosure Statement

It is the policy of NetCE not to accept commercial support. Furthermore, commercial interests are prohibited from distributing or providing access to this activity to learners.

Technical Requirements

Supported browsers for Windows include Microsoft Internet Explorer 9.0 and up, Mozilla Firefox 3.0 and up, Opera 9.0 and up, and Google Chrome. Supported browsers for Macintosh include Safari, Mozilla Firefox 3.0 and up, Opera 9.0 and up, and Google Chrome. Other operating systems and browsers that include complete implementations of ECMAScript edition 3 and CSS 2.0 may work, but are not supported. Supported browsers must utilize the TLS encryption protocol v1.1 or v1.2 in order to connect to pages that require a secured HTTPS connection. TLS v1.0 is not supported.

Implicit Bias in Health Care

The role of implicit biases on healthcare outcomes has become a concern, as there is some evidence that implicit biases contribute to health disparities, professionals' attitudes toward and interactions with patients, quality of care, diagnoses, and treatment decisions. This may produce differences in help-seeking, diagnoses, and ultimately treatments and interventions. Implicit biases may also unwittingly produce professional behaviors, attitudes, and interactions that reduce patients' trust and comfort with their provider, leading to earlier termination of visits and/or reduced adherence and follow-up. Disadvantaged groups are marginalized in the healthcare system and vulnerable on multiple levels; health professionals' implicit biases can further exacerbate these existing disadvantages.

Interventions or strategies designed to reduce implicit bias may be categorized as change-based or control-based. Change-based interventions focus on reducing or changing cognitive associations underlying implicit biases. These interventions might include challenging stereotypes. Conversely, control-based interventions involve reducing the effects of the implicit bias on the individual's behaviors. These strategies include increasing awareness of biased thoughts and responses. The two types of interventions are not mutually exclusive and may be used synergistically.

#9118L: Starting and Growing Your Own Telehealth Private Practice

INTRODUCTION

The growing demand for accessible mental health services has created new opportunities for clinicians to establish and expand telehealth private practices. However, building a successful practice requires more than clinical expertise; it also involves navigating business formation, legal and regulatory requirements, insurance credentialing, billing and reimbursement, workforce management, and financial oversight. Whether launching an independent practice or expanding into a group practice, mental health professionals must understand the operational, compliance, and leadership considerations necessary for long-term success. This course explores practical strategies and tools for establishing, managing, and scaling a sustainable telehealth practice while addressing common business challenges and opportunities for growth.  

WEBINAR

SLIDES

The slides from this webinar are available here.

Works Cited

1. American Medical Association. Digital Health Implementation Playbook. American Medical Association; 2023. Available at: www.ama-assn.org.

2. American Medical Association. Managed Care Contracting Handbook. AMA Press; 2024.

3. American Psychological Association. Guidelines for the practice of telepsychology. 2021. Available at: www.apa.org/practice/guidelines/telepsychology.

4. Association of Social Work Boards. Social Work Compact. 2024. Available at: www.aswb.org.

5. Centers for Medicare and Medicaid Services. CMS-1500 claim form instructions. 2024. Available at: www.cms.gov.

6. Collins JC. Good to Great: Why Some Companies Make the Leap and Others Don't. HarperBusiness; 2001.

7. Council for Affordable Quality Healthcare (CAQH). CAQH ProView Provider Guide. 2024. Available at: www.caqh.org.

8. FAIR Health. Mental health benchmark: Telehealth and in-person rate comparison. 2023. Available at: www.fairhealthconsumer.org.

9. Gerber ME. The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It. HarperCollins; 1995.

10. Health Resources and Services Administration. National Practitioner Data Bank. 2024. Available at: www.npdb.hrsa.gov.

11. Health Affairs. Interstate licensing compacts and mental health provider supply in shortage areas. 2024. Available at: www.healthaffairs.org.

12. Health Resources and Services Administration. Health Professional Shortage Areas: Mental Health Designations. 2024. Available at: data.hrsa.gov.

13. IBISWorld. Psychologists, Social Workers, and Marriage and Family Therapists in the U.S.: Industry Report. 2023. Available at: www.ibisworld.com.

14. Internal Revenue Service. Independent Contractor (Self-Employed) or Employee? 2024. Available at: www.irs.gov.

15. JAMA Psychiatry. Telehealth versus in-person mental health service delivery: A systematic review of dropout rates and clinical outcomes. 2023.

16. JMIR Mental Health. No-show rates in telehealth versus in-person mental health appointments. 2022;9(4). Available at: mental.jmir.org.

17. Kaiser Family Foundation. Coverage and access to mental health services. 2023. Available at: www.kff.org.

18. Luo C, Sanger N, Singhal N, et al. A comparison of telehealth-delivered and face-to-face psychotherapy outcomes: A systematic review and meta-analysis. Journal of Affective Disorders. 2023.

19. Medical Group Management Association. Addressing clinician burnout: An urgent priority for medical groups. 2024. Available at: www.mgma.com.

20. Pew Research Center. Internet/Broadband Fact Sheet. 2023. Available at: www.pewresearch.org/internet/fact-sheet/internet-broadband.

21. Psychiatric Services. Telehealth and appointment adherence among Medicaid-enrolled mental health clients. 2022;73(8).

22. SimplePractice. Therapist Burnout Report. 2023. Available at: www.simplepractice.com/blog/therapist-burnout-report.

23. Substance Abuse and Mental Health Services Administration. Key Substance Use and Mental Health Indicators in the United States: Results from the 2021 National Survey on Drug Use and Health. 2022. Available at: www.samhsa.gov.

24. Substance Abuse and Mental Health Services Administration. Behavioral telehealth access in rural and underserved areas. 2023. Available at: www.samhsa.gov.

25. U.S. Department of Health and Human Services, Office of Inspector General. List of Excluded Individuals and Entities. 2024. Available at: exclusions.oig.hhs.gov.

26. U.S. Small Business Administration. 10 Steps to Start Your Business. 2024. Available at: www.sba.gov.

27. Whaibeh E, Mahmoud H, Naal H. Telehealth in the context of the COVID-19 pandemic. Current Treatment Options in Psychiatry. 2019;6(2):56-67.

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