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| A) | Resistance is a sign of poor motivation. | ||
| B) | Resistance indicates the client is not ready for services. | ||
| C) | Resistance should be met with firm boundaries to ensure compliance. | ||
| D) | Resistance often represents a survival response rooted in fear or mistrust. |
| A) | Peer support | ||
| B) | Trustworthiness and transparency | ||
| C) | Empowerment, voice, and choice | ||
| D) | Collaboration and mutuality |
| A) | Redirecting the topic to avoid escalation | ||
| B) | Setting immediate behavioral limits | ||
| C) | Interpreting anger as self-protection and inviting discussion about underlying fear | ||
| D) | Referring the client back to the CPS worker |
| A) | "Client expressed discomfort discussing CPS case and shifted focus to parenting stress." | ||
| B) | "Client displayed avoidance behavior and was resistant." | ||
| C) | "Client was uncooperative and refused to discuss case plan." | ||
| D) | "Client was defensive when case was mentioned." |
| A) | protecting the agency's liability. | ||
| B) | demonstrating therapist authority. | ||
| C) | upholding client self-determination and informed consent. | ||
| D) | recording all possible risk factors. |
| A) | delete the note and rewrite it. | ||
| B) | leave the note unchanged to avoid attention. | ||
| C) | wait until supervision to address it later. | ||
| D) | add an addendum clarifying and correcting language. |
| A) | mastery of cultural knowledge. | ||
| B) | avoiding all discussion of culture. | ||
| C) | a lifelong process of reflection, learning, and power-sharing. | ||
| D) | memorizing key customs of each client group. |
| A) | white children are overrepresented in foster care. | ||
| B) | black and Native American children experience higher removal rates nationwide. | ||
| C) | racial disparities have been eliminated in most states. | ||
| D) | disparities only occur in urban areas. |
| A) | omit details to avoid stereotyping. | ||
| B) | replace cultural language with clinical terminology. | ||
| C) | include personal interpretation for context. | ||
| D) | describe practices factually using the client's own language. |
| A) | share clinical notes for faster case closure. | ||
| B) | ensure unified messaging and consistent support for families. | ||
| C) | determine which provider holds authority. | ||
| D) | reduce workload through delegation. |
| A) | Focusing on compliance before rapport | ||
| B) | Maintaining emotional neutrality | ||
| C) | Leading with curiosity and reflective listening | ||
| D) | Offering immediate solutions to show expertise |
| A) | consistent follow-through and honesty build a sense of safety. | ||
| B) | predictability ensures faster compliance. | ||
| C) | predictability limits autonomy. | ||
| D) | clients prefer strict rules. |
| A) | Avoiding supervision to maintain independence | ||
| B) | Working longer hours to meet deadlines | ||
| C) | Engaging in reflective supervision and peer consultation | ||
| D) | Focusing only on compliance |
| A) | excusing mistakes. | ||
| B) | ignoring difficult emotions. | ||
| C) | prioritizing personal needs over clients. | ||
| D) | responding to errors with understanding and corrective learning. |
| A) | ensure compliance with court orders. | ||
| B) | protect agency liability. | ||
| C) | promote healing, safety, and long-term family reunification. | ||
| D) | increase program efficiency. |
| A) | "Since this is court ordered, we must follow the agenda I set." | ||
| B) | "You are required to attend, so compliance is our priority." | ||
| C) | "You still have choices in how we use our time together today." | ||
| D) | "We'll move forward once you agree with my recommendations." |
| A) | "I already understand your culture from previous clients." | ||
| B) | "Help me understand what this practice means in your family." | ||
| C) | "Cultural issues shouldn't affect therapy." | ||
| D) | "I need to correct the way you view this situation." |
| A) | Summarizing past worker impressions to maintain continuity | ||
| B) | Using terms like "non-compliant" without context | ||
| C) | Quoting the client directly to capture their perspective accurately | ||
| D) | Avoiding mention of cultural factors to stay objective |
| A) | "CPS is following procedure, so try not to worry about it." | ||
| B) | "Let's focus on the case plan instead of emotions." | ||
| C) | "I hear how painful that feels. Can we explore what contributes to that feeling?" | ||
| D) | "You'll need to set those feelings aside to make progress." |
| A) | Documentation requirements | ||
| B) | Lack of reflective supervision and ongoing support | ||
| C) | Working with mandated clients | ||
| D) | Excessive autonomy in clinical decisions |