9120L • Leadership: The Foundation of All Successful Healthcare Facilities

Table of Contents

9120L • Leadership: The Foundation of All Successful Healthcare Facilities

How to Receive Credit

Course Overview

Audience

Accreditations & Approvals

Designations of Credit

Individual State Behavioral Health Approvals

Course Objective

Learning Objectives

Faculty

Faculty Disclosure

Division Planners

Division Planners Disclosure

Director of Development and Academic Affairs

Director Disclosure Statement

About the Sponsor

Disclosure Statement

Implicit Bias in Health Care

1. INTRODUCTION

2. WEBINAR

3. SLIDES

Works Cited

9120L • Leadership: The Foundation of All Successful Healthcare Facilities

Joy Siegel, EdD, MBA

www.netce.com

Copyright © 2026 NetCE, All rights reserved.

This live event takes place Monday, June 15, 5-6 pm EDT (2-3 pm PDT).

In the world of healthcare, we often think of leadership as the heads of organizations and departments, C-suite executives, and others with fancy titles. It is important that everyone recognize that anyone can have leadership skills, knowledge, and vision, no matter what their title is. This course reviews the concept of leadership and the attributes that provide vision, direction, unity, and skills for the teamwork necessary to make healthcare work within a system, community, or other organization. Participants will learn about leadership theory and application that can be integrated into any role in the healthcare space, and learners will leave this course with recognition of their own leadership attributes and how to best apply them to be part of a team, achieve goals, and work in challenging circumstances.

9120L • Leadership: The Foundation of All Successful Healthcare Facilities

Education Category. Webinars

Release Date. 05/20/2026

Expiration Date. 06/30/2026

How to Receive Credit

To complete this course for continuing education credit please go to http://www.netce.com/course/3486 in your browser.

For assistance with receiving continuing education credit, please contact us at help@netce.com.

Course Overview

This live event takes place Monday, June 15, 5-6 pm EDT (2-3 pm PDT).

In the world of healthcare, we often think of leadership as the heads of organizations and departments, C-suite executives, and others with fancy titles. It is important that everyone recognize that anyone can have leadership skills, knowledge, and vision, no matter what their title is. This course reviews the concept of leadership and the attributes that provide vision, direction, unity, and skills for the teamwork necessary to make healthcare work within a system, community, or other organization. Participants will learn about leadership theory and application that can be integrated into any role in the healthcare space, and learners will leave this course with recognition of their own leadership attributes and how to best apply them to be part of a team, achieve goals, and work in challenging circumstances.

Audience

This live webinar is designed for mental and behavioral health professionals who would benefit from enhanced knowledge of effective approaches to leadership in healthcare environments.

Accreditations & Approvals

NetCE has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6361. Programs that do not qualify for NBCC credit are clearly identified. NetCE is solely responsible for all aspects of the programs. As a Jointly Accredited Organization, NetCE is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs. NetCE is accredited by the International Accreditors for Continuing Education and Training (IACET). NetCE complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, NetCE is authorized to issue the IACET CEU. NetCE is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0021. This course is considered live online by the New York State Board of Mental Health Counseling. NetCE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0033. This course is considered live online, as defined by the New York State Board for Social Work. NetCE is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists. #MFT-0015. This course is considered live online by the New York State Board of Marriage and Family Therapy. NetCE is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0240. This course is considered live online by the New York State Board for Psychology.

Designations of Credit

NetCE designates this live event continuing education activity for 1 NBCC clock hour(s). NetCE designates this live event activity for 1 continuing education clock hours. Social workers participating in this intermediate to advanced course will receive 1 Clinical continuing education clock hours. NetCE is authorized by IACET to offer 0.1 CEU(s) for this program. NetCE designates this live continuing education activity for 1 credit(s).

Individual State Behavioral Health Approvals

In addition to states that accept ASWB, NetCE is approved as a provider of continuing education by the following state boards: Alabama State Board of Social Work Examiners, Provider #0515; Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling, CE Broker Provider #50-2405; Illinois Division of Professional Regulation for Social Workers, License #159.001094; Illinois Division of Professional Regulation for Licensed Professional and Clinical Counselors, License #197.000185; Illinois Division of Professional Regulation for Marriage and Family Therapists, License #168.000190;

Course Objective

The purpose of this course is to help healthcare professionals recognize and develop leadership skills regardless of their formal title or position.

Learning Objectives

Upon completion of this course, you should be able to:

1. Summarize the impact of change and challenge in the world of health care.

2. Discuss leadership concepts and styles applicable to improving health outcomes and patient-centered care delivery processes.

3. State the types of leadership that engage all staff for humanized approaches toward healthcare administration and delivery.

Faculty

Joy Siegel, EdD, MBA, provides solution-oriented services to seniors and their families by assessing and addressing social determinants of health. Direct services are designed to improve quality of life and address such issues as crisis intervention, aging in place, identifying financial resources, home health, housing, and social services. Joy has also worked with healthcare providers and most recently consulted with AgeWell Global, leading a grant-funded pilot designed to reduce Medicare readmissions at Holy Cross Hospital in Ft. Lauderdale. Joy has participated in research projects that include exploring quality of life and healthcare systems, loneliness, civic reengagement, and cultural competency. Her clients include Nova Southeastern University, Case Western Reserve, Jewish Community Services, and Chrysalis Health. Joy has developed an extensive catalog of continuing education courses for healthcare providers. Her latest courses focus on social determinants of health and partnerships between healthcare systems and community-based organizations. Joy was a fundraising consultant for over 15 years and worked with over 200 nonprofits raising over $300 million. She also created, produced, and hosted Good Work Radio, sponsored by the Office Depot Foundation. Joy has interviewed many celebrated heroes and celebrities and is proud to have interviewed all the U.S. presidents since George H. W. Bush.

Faculty Disclosure

Contributing faculty, Joy Siegel, EdD, MBA, has disclosed no relevant financial relationship with any product manufacturer or service provider mentioned.

Division Planners

Kimberly Byrd, EdD, PMSW

Scott Deatherage, PhD

Candace Pierce, DNP, RN, CNE, COI

Leyna Antonucci, PT, DPT

Jessica Restivo, MS, OTR/L, NTMTC

Verlyn Evans, EdD, CCC/SLP

Abimbola Farinde, PharmD, PhD

Division Planners Disclosure

The division planners have disclosed no relevant financial relationship with any product manufacturer or service provider mentioned.

Director of Development and Academic Affairs

Sarah Campbell

Director Disclosure Statement

The Director of Development and Academic Affairs has disclosed no relevant financial relationship with any product manufacturer or service provider mentioned.

About the Sponsor

The purpose of NetCE is to provide challenging curricula to assist healthcare professionals to raise their levels of expertise while fulfilling their continuing education requirements, thereby improving the quality of healthcare.

Our contributing faculty members have taken care to ensure that the information and recommendations are accurate and compatible with the standards generally accepted at the time of publication. The publisher disclaims any liability, loss or damage incurred as a consequence, directly or indirectly, of the use and application of any of the contents. Participants are cautioned about the potential risk of using limited knowledge when integrating new techniques into practice.

Disclosure Statement

It is the policy of NetCE not to accept commercial support. Furthermore, commercial interests are prohibited from distributing or providing access to this activity to learners.

Implicit Bias in Health Care

The role of implicit biases on healthcare outcomes has become a concern, as there is some evidence that implicit biases contribute to health disparities, professionals' attitudes toward and interactions with patients, quality of care, diagnoses, and treatment decisions. This may produce differences in help-seeking, diagnoses, and ultimately treatments and interventions. Implicit biases may also unwittingly produce professional behaviors, attitudes, and interactions that reduce patients' trust and comfort with their provider, leading to earlier termination of visits and/or reduced adherence and follow-up. Disadvantaged groups are marginalized in the healthcare system and vulnerable on multiple levels; health professionals' implicit biases can further exacerbate these existing disadvantages.

Interventions or strategies designed to reduce implicit bias may be categorized as change-based or control-based. Change-based interventions focus on reducing or changing cognitive associations underlying implicit biases. These interventions might include challenging stereotypes. Conversely, control-based interventions involve reducing the effects of the implicit bias on the individual's behaviors. These strategies include increasing awareness of biased thoughts and responses. The two types of interventions are not mutually exclusive and may be used synergistically.

1. INTRODUCTION

In the world of healthcare, we often think of leadership as the heads of organizations and departments, C-suite executives, and others with fancy titles. It is important that everyone recognize that anyone can have leadership skills, knowledge, and vision, no matter what their title is. This course reviews the concept of leadership and the attributes that provide vision, direction, unity, and skills for the teamwork necessary to make healthcare work within a system, community, or other organization. Participants will learn about leadership theory and application that can be integrated into any role in the healthcare space, and learners will leave this course with recognition of their own leadership attributes and how to best apply them to be part of a team, achieve goals, and work in challenging circumstances.

2. WEBINAR

To see this media go to http://www.NetCE.com/activities/ using a browser that supports Adobe Flash.

3. SLIDES

The slides from this webinar are available here.

Works Cited

1. Bonazza NA, Cabell GH, Cheah JW, Taylor DC. Effect of a novel healthcare leadership program on leadership and emotional intelligence. Healthc Manage Forum. 2021;34(5):272-277.

2. Hansen FT, Jørgensen LB. Wonder-inspired leadership: cultivating ethical and phenomenon-led healthcare. Nurs Ethics. 2021;28(6):951-966.

3. Leach L, Hastings B, Schwarz G, et al. Distributed leadership in healthcare: leadership dyads and the promise of improved hospital outcomes. Leadersh Health Serv. 2021;10.1108/LHS-03-2021-0011.

4. Karki L, Rijal B, Hamal PK, Khanal MC, Bhusal S. Management and leadership development in healthcare professionals. JNMA J Nepal Med Assoc. 2023;61(259):294-296.

5. Kupec S, Reinemann M, Selley VH, Graves E, Carlson JN. Leader standard work: a model for improving efficiencies in leadership and healthcare. J Nurs Adm. 2022;52(6):327-329.

6. Silva JAM, Mininel VA, Fernandes Agreli H, et al. Collective leadership to improve professional practice, healthcare outcomes and staff well-being. Cochrane Database Syst Rev. 2022;10(10):CD013850.

7. Solow M, Perry TE. Change management and health care culture. Anesthesiol Clin. 2023;41(4):693-705.