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Comments? Course Requests?

Contact us by telephone at 1-800-232-4238, 8am-5pm, M-F (PST) or by email at help@netce.com .

If you know your User ID, go to our User ID/password recovery page and follow the instructions. If you don't know your User ID, you can use the User ID/password recovery page and follow the instructions or you may register a new account. Upon registering a new account, you will need to call a Customer Service Representative at 1-800-232-4238 to retrieve information from any previous accounts.

If you initially registered using your previous email address as your User ID, you may continue to log in using the old email address, and then proceed to update your information by clicking "Edit" next to your "Name and Email" under your Profile. If you have also forgotten your password, and are unable to register a new account or have the password sent to your current email address by following the process above, you will need to call a Customer Service Representative at 1-800-232-4238 to verify and update your information.

Yes, you may browse our Course Listings and are welcome to read or print the course material, complete assessment questions and receive instant feedback without obligation. You will be asked for credit card information only if you apply for CE credit.

When you have clicked on the title of any course in our Course Listings, the complete accreditation information for your selected profession is listed on the Course Overview page. To view accreditation information by profession, click on the Types of Credit tab at the top of the page.

Proceed to Special Offers and select the Special Offer you would like to complete. Then, prepay for the offer using your credit card. After you prepay, you can continue to complete the course assessment questions and evaluations, or you can return and complete them later using your Portfolio. Your Portfolio allows you to access your Transcript, a complete listing of all courses purchased and completed for credit, including certificates of successful completion that have been issued to you. It also shows courses that have been purchased, but not yet completed.

Certainly. For an additional $6 per course, when you have added the selected courses to your Order, you will be able to select the option to have the course content mailed to you. This option is not available for courses that expire within thirty days of the purchase date. Courses purchased and completed online are currently not subject to this additional fee. You may additionally complete for credit all CME Resource/NetCE courses online, whether you have received them by mail or accessed them online. Special Offers are not applicable; please contact a Customer Service Representative at 1-800-232-4238 for assistance.

Your Transcript includes the following components:

• Courses in Progress: Courses purchased, but not yet completed for credit, as well as courses with completed tests or evaluations, but not yet purchased.
• Completed NetCE Activities: a complete listing of your certificates of completion.
• Completed Outside Activities: a list of courses you have completed with another provider (if you have entered this information using the CE Tracker tool in your Portfolio). Outside activities cannot be verified by CME Resource or NetCE.
• Self-Assessments: a list of any course self-assessments you have completed and saved to your Transcript.

Yes, by clicking on the title of a completed course in your Transcript, you may view the certificate information. From there, you may also access a PDF version of the certificate. You may return to your Transcript to print (or reprint) your certificates at any time. If you are unable to view or print the certificates from the Web site, please call 1-800-232-4238. CME Resource Customer Service Representatives are available from 8AM to 5PM, Pacific Time, Monday through Friday.

Yes, you may save your self-assessment or test to finish later at any time by clicking "Save & Finish Later."

• To finish a self-assessment in progress, you may click "Complete" under the "In Progress" column in the "Self-Assessments" section of your Transcript.
• To finish a test in progress, you may click, "Finish Test" next to the name of the course under the "Courses in Progress" section of your Transcript.

Certainly. You may access the full text for any of our courses by clicking on the Course Title, then on Content. A printable version of the course is available from the content page by clicking on the "Download course as Adobe PDF" link.

Yes, to print all of the questions, you may click the "Printable Version" link.

CME Resource is registered with CE Broker to report continuing education credit for approved Florida healthcare professionals and District of Columbia nurses. We are required to report to CE Broker within 90 days of any course completion, but generally report every 72 hours. The completion date reported to CE Broker may be viewed on your certificate(s) of completion. We always maintain a record of all activities you have completed with CME Resource.

Yes, we electronically transfer our records to the Alabama Board of Nursing within 24 hours of completion of a course having been entered in our system. The completion date reported to the board may be viewed on your certificate(s) of completion. We always maintain a record of all activities you have completed with CME Resource.

According to the Alabama Board of Nursing, CME Resource courses are considered "attended" (of which you may complete all required 24 contact hours) versus "independent study."

According to the Michigan Nursing Board, because the description of the required course content in the Administrative Code is so broad, it is up to the nurse to determine whether a course will fulfill the requirement. The board has accepted courses 9712 and 9713, Assessment and Management of Care in the End of Life and course 9737, Pain Management, Palliative Care and Treatment of the Terminally Ill to fulfill the requirement. You may review course content at Course Listings.

Yes, call 1-800-232-4238. CME Resource Customer Service Representatives are available from 8AM to 5PM, Pacific Time, Monday through Friday.

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