Works Cited

Communication and Soft Skills in Nursing Practice

Course #31350 - $18 -

  • Back to Course Home
  • Participation Instructions
    • Review the course material online or in print.
    • Complete the course evaluation.
    • Review your Transcript to view and print your Certificate of Completion. Your date of completion will be the date (Pacific Time) the course was electronically submitted for credit, with no exceptions. Partial credit is not available.

1. Dziados V. Top 10 Soft Skills for Nurses. Available at https://www.nursingcenter.com/ncblog/march-2019/top-10-soft-skills-for-nurses. Last accessed June 28, 2023.

2. Laari L, Anim-Boamah O, Boso CM. Soft skills the matchless traits and skills in nursing practice: an integrative review. Nursing Practice Today. 2022;9(4):267-278.

3. Erbil N, Pamuk T. Relationship between professional attitude and compassion among nurses. Journal of Clinical Nursing. 2022;32(15-16):4795-4805.

4. Verywell Mind. How Can Our Attitudes Change and Influence Behaviors? Available at http://www.verywellmind.com/attitudes-how-they-form-change-shape-behavior-27958975. Last accessed June 28, 2023.

5. Gunn D. 10 Most Valuable Networking Skills for Every Professional. Available at https://www.codeinwp.com/blog/networking-skills. Last accessed June 28, 2023.

6. Papathanasiou IV, Kleisiaris CF, Fradelos EC, Kakou K, Kourkouta L. Critical thinking: the development of an essential skill for nursing students. Acta Inform Med. 2014;22(4):283-286.

7. Kruse S. The Socratic Method: Fostering Critical Thinking. Available at https://tilt.colostate.edu/the-socratic-method. Last accessed June 28, 2023.

8. Regis College. What Is Professionalism in Nursing? Available at https://online.regiscollege.edu/blog/what-is-professionalism-in-nursing. Last accessed June 28, 2023.

9. Registered Nurses' Association of Ontario. Professionalism in Nursing. Available at https://rnao.ca/bpg/guidelines/professionalism-nursing. Last accessed June 28, 2023.

10. Moudatsou M, Stavropoulou A, Philalithis A, Koukouli S. The role of empathy in health and social care professionals. Healthcare (Basel). 2020;8(1):26.

11. Johansen M. Keeping the peace: conflict management strategies for nurse managers. Nursing Management (Springhouse). 2012;43(2):50-54.

12. Sherman R. Adaptability an Essential Competency. Available at https://emergingrnleader.com/adaptability-an-essential-competency. Last accessed June 28, 2023.

13. Middleton R, Kinghorn G, Patulny R, Sheridan L, Andersen P, McKenzie J. Qualitatively exploring the attributes of adaptability and resilience amongst recently graduated nurses. Nurse Education in Practice. 2022;63:103406-103406.

14. Kroning M, Yezzo P, Leahy M, Foran A. The idea board. Nursing Management (Springhouse). 2019;50(6):12-14.

15. American Nurse. Fostering Soft Skills is a Must for Nurse Leaders. Available at https://www.myamericannurse.com/fostering-soft-skills-must-nurse-leaders. Last accessed June 28, 2023.

16. Willkomm A. Five Types of Communication. Available at https://drexel.edu/graduatecollege/professional-development/blog/2018/july/five-types-of-communication. Last accessed June 28, 2023.

17. Kourkouta L, Papathanasiou IV. Communication in nursing practice. Mater Sociomed. 2014;26(1):65-67.

18. Wanko Keutchafo EL, Kerr J, Jarvis MA. Evidence of nonverbal communication between nurses and older adults: a scoping review. BMC Nursing. 2020;19(1):1-13.

19. Silverman J, Kinnersley P. Doctors' nonverbal behaviour in consultations: look at the patient before you look at the computer. Br J Gen Pract. 2010;60(571):76-78.

20. NC State University. Applying Written Communication Skills in Biological Sciences. Available at https://news.dasa.ncsu.edu/applying-written-communication-skills-in-biological-sciences. Last accessed June 28, 2023.

21. Viehmann A. Effective Listening Skills. Available at https://writingcenter.highline.edu/handbook/crla-training-topics/crla-level-2/effective-listening-skills. Last accessed June 28, 2023.

22. Centers for Disease Control and Prevention. Visual Communication Resources. Available at https://www.cdc.gov/healthliteracy/developmaterials/visual-communication.html. Last accessed June 28, 2023.

23. Agency for Healthcare Research and Quality. Use the Teach-Back Method: Tool #5. Available at https://www.ahrq.gov/health-literacy/improve/precautions/tool5.html. Last accessed June 28, 2023.

24. Lee U, Choi H, Jeon Y. Nursing students' experiences with computer simulation-based communication education. International Journal of Environmental Research and Public Health. 2021;18(6):3108.

25. O'Daniel M, Rosenstein AH. Professional Communication and Team Collaboration. In: Hughes RG (ed). Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville, MD: Agency for Healthcare Research and Quality; 2008.

26. UT Permian Basin Online. How Much of Communication Is Nonverbal? Available from https://online.utpb.edu/about-us/articles/communication/how-much-of-communication-is-nonverbal. Last accessed June 28, 2023.

27. Okun BF, Fried J, Okun ML. Understanding Diversity: A Learning-As-Practice Primer. Pacific Grove, CA: Brooks/Cole Publishing Co.; 1999.

28. Lynch EW, Hanson MJ (eds). Developing Cross-Cultural Competence: A Guide for Working with Children and Their Families. 4th ed. Baltimore, MD: Paul H. Brookes Publishing, Co.; 2011.

  • Back to Course Home
  • Participation Instructions
    • Review the course material online or in print.
    • Complete the course evaluation.
    • Review your Transcript to view and print your Certificate of Completion. Your date of completion will be the date (Pacific Time) the course was electronically submitted for credit, with no exceptions. Partial credit is not available.