Study Points

Insights and Overview: Patient-Centered Care​

Course #9655L-

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  • Participation Instructions
    • Review the course material online or in print.
    • Complete the course evaluation.
    • Review your Transcript to view and print your Certificate of Completion. Your date of completion will be the date (Pacific Time) the course was electronically submitted for credit, with no exceptions. Partial credit is not available.
  1. Who developed the concept of patient-centered care?

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  2. Which of the following statements is TRUE?

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  3. The initial survey developed for patient-centered care is now integrated into the

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  4. Which organization has funded more than $4.5 billion in research and over 2,400 projects, and has published articles on PCC in leading medical journals?

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  5. Information obtained from the Picker Institute's patient-center care initiative was pivotal to understanding patients'

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  6. Which of the following is NOT one of the six aims that serve as the basis for healthcare quality?

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  7. Information, communication, and education; physical comfort; and emotional support and alleviation of fear and anxiety are some of the principles of

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  8. To fully integrate patient-centered care healthcare, leaders must recognize and comprehend that

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  9. Pediatric patient- and family-centered care prioritizes

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  10. For an effective pediatric PFCC environment, nurses must

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  11. Pediatric healthcare that has applied core values of PFCC that addresses physical and psychosocial aspects of health has

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  12. Wherever healthcare services and treatment are provided, communication should include listening, understanding, respecting, and

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  13. Building rapport is important in PCC and should include

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  14. Clinicians performing patient- and family-centered care can experience

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  15. Today's healthcare systems should transition from what type of approach to patient-centered care?

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  16. In recent years, what factor in an inpatient practice has been recognized as a key measurable in surveys and focus groups?

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  17. Which of the following is addressed by the VA Office of Patient-Centered Care and Cultural Transformation?

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  18. The Veterans Administration unveiled important information from their integration of PCC, including

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  19. Clinicians should be trained on what type of interactions when delivering patient-centered care?

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  20. Which theory provides a framework within which to understand interactions that are interdependent and bidirectional?

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  21. Video aides, role playing, case studies, and sharing staff experiences are ways to teach

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  22. What may become barriers to implementing PCC values within an existing healthcare environment with pre-existing processes that may present conflict with innovation?

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  23. What is the slogan the Centers for Medicare and Medicaid Service (CMS) attached to patient care?

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  24. Many cancer patients have an initial sense of

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  25. Perceptional cognitive input helps cancer patients with which of the following?

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  26. Challenges to implementing PCC in the ICU do NOT include

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  27. In the ICU, family- and patient-centered care provides support for all of the following, EXCEPT:

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  28. Clinical staff in the CCU have challenges unique to their unit that do NOT include

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  29. A challenge to integrating PCC in the CCU is a

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  30. Integration of PCC in the CCU requires

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  31. Treating patients living with respiratory disease should include supportive services that include

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  32. What are two types of therapies that help patients with dementia?

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  • Back to Course Home
  • Participation Instructions
    • Review the course material online or in print.
    • Complete the course evaluation.
    • Review your Transcript to view and print your Certificate of Completion. Your date of completion will be the date (Pacific Time) the course was electronically submitted for credit, with no exceptions. Partial credit is not available.