Study Points

Insights and Overview: Patient-Centered Care

Course #9655L-

  • Back to Course Home
  • Participation Instructions
    • Review the course material online or in print.
    • Complete the course evaluation.
    • Review your Transcript to view and print your Certificate of Completion. Your date of completion will be the date (Pacific Time) the course was electronically submitted for credit, with no exceptions. Partial credit is not available.
  1. Who developed the concept of patient-centered care?

    No support text associated with this question.Click to Review
  2. Which of the following statements is TRUE?

    No support text associated with this question.Click to Review
  3. The initial survey developed for patient-centered care is now integrated into the

    No support text associated with this question.Click to Review
  4. Which organization has funded more than $4.5 billion in research and over 2,400 projects, and has published articles on PCC in leading medical journals?

    No support text associated with this question.Click to Review
  5. Information obtained from the Picker Institute's patient-center care initiative was pivotal to understanding patients'

    No support text associated with this question.Click to Review
  6. Which of the following is NOT one of the six aims that serve as the basis for healthcare quality?

    No support text associated with this question.Click to Review
  7. Information, communication, and education; physical comfort; and emotional support and alleviation of fear and anxiety are some of the principles of

    No support text associated with this question.Click to Review
  8. To fully integrate patient-centered care healthcare, leaders must recognize and comprehend that

    No support text associated with this question.Click to Review
  9. Pediatric patient- and family-centered care prioritizes

    No support text associated with this question.Click to Review
  10. For an effective pediatric PFCC environment, nurses must

    No support text associated with this question.Click to Review
  11. Pediatric healthcare that has applied core values of PFCC that addresses physical and psychosocial aspects of health has

    No support text associated with this question.Click to Review
  12. Wherever healthcare services and treatment are provided, communication should include listening, understanding, respecting, and

    No support text associated with this question.Click to Review
  13. Building rapport is important in PCC and should include

    No support text associated with this question.Click to Review
  14. Clinicians performing patient- and family-centered care can experience

    No support text associated with this question.Click to Review
  15. Today's healthcare systems should transition from what type of approach to patient-centered care?

    No support text associated with this question.Click to Review
  16. In recent years, what factor in an inpatient practice has been recognized as a key measurable in surveys and focus groups?

    No support text associated with this question.Click to Review
  17. Which of the following is addressed by the VA Office of Patient-Centered Care and Cultural Transformation?

    No support text associated with this question.Click to Review
  18. The Veterans Administration unveiled important information from their integration of PCC, including

    No support text associated with this question.Click to Review
  19. Clinicians should be trained on what type of interactions when delivering patient-centered care?

    No support text associated with this question.Click to Review
  20. Which theory provides a framework within which to understand interactions that are interdependent and bidirectional?

    No support text associated with this question.Click to Review
  21. Video aides, role playing, case studies, and sharing staff experiences are ways to teach

    No support text associated with this question.Click to Review
  22. What may become barriers to implementing PCC values within an existing healthcare environment with pre-existing processes that may present conflict with innovation?

    No support text associated with this question.Click to Review
  23. What is the slogan the Centers for Medicare and Medicaid Service (CMS) attached to patient care?

    No support text associated with this question.Click to Review
  24. Many cancer patients have an initial sense of

    No support text associated with this question.Click to Review
  25. Perceptional cognitive input helps cancer patients with which of the following?

    No support text associated with this question.Click to Review
  26. Challenges to implementing PCC in the ICU do NOT include

    No support text associated with this question.Click to Review
  27. In the ICU, family- and patient-centered care provides support for all of the following, EXCEPT:

    No support text associated with this question.Click to Review
  28. Clinical staff in the CCU have challenges unique to their unit that do NOT include

    No support text associated with this question.Click to Review
  29. A challenge to integrating PCC in the CCU is a

    No support text associated with this question.Click to Review
  30. Integration of PCC in the CCU requires

    No support text associated with this question.Click to Review
  31. Treating patients living with respiratory disease should include supportive services that include

    No support text associated with this question.Click to Review
  32. What are two types of therapies that help patients with dementia?

    No support text associated with this question.Click to Review

  • Back to Course Home
  • Participation Instructions
    • Review the course material online or in print.
    • Complete the course evaluation.
    • Review your Transcript to view and print your Certificate of Completion. Your date of completion will be the date (Pacific Time) the course was electronically submitted for credit, with no exceptions. Partial credit is not available.